Volunteers, ordinary people in their locality, the army and the Church continue to enjoy the greatest trust in Ukrainian society.

74% of respondents trust volunteers who help the army, which is 11 percentage points higher than in 2018. 66% of respondents trust volunteers who help IDPs (compared to 61% in 2018). 67% trust ordinary people in their locality (almost unchanged compared to 2018, when the indicator was 68%). 66% trust the Armed Forces of Ukraine, which is 15 percentage points more than in 2018. 52% trust the Church (in 2018 – 51%).

In general, the percentage of those who do not trust all politicians is higher than the percentage of those who trust, except for I. Smeshko (balance is + 3.7%) and D. Razumkov (+ 2.1%), for whom the percentages of those trust and those who do not trust are about the same. Most respondents trust V. Klychko (37.5% trust and 51.8% do not trust, the balance of trust and distrust is -14.3%), V. Zelenskyi (35.6% against 59.6%, balance - -24%), V. Hroisman (30.9% against 54.2%, balance – -23.3%), Yu. Boiko (28.9% against 48.4%, balance – -19.5%), S. Prytula (27.3% against 39.1%, balance – -11.8%), D. Razumkov (26.6% against 28.6%, balance – -2.1%), Yu. Tymoshenko (26.2% against 69%, balance – -42.8%), O. Liashko (25% against 68.8%, balance – -43.8%), P. Poroshenko (22.7% against 74.4%, balance – -51.7%) and I. Smeshko (22.3% against 18.7%, balance – +3.7%).  Level of trust in other politicians is below 20%.

According to surveys conducted by the Kyiv International Institute of Sociology, the share of those who say they are NOT ready to take part in any mass protests during 2019-2020 has changed from 49% in 2019 by 57% in 2020.

In December 2020, 38% of adults in Ukraine were ready to take part in protests. Compared to previous years, the level of readiness to participate in social protests has decreased significantly (by 10 percentage points compared to 2019).

To the question "In your opinion, are things going in the right or wrong direction in Ukraine now?" 74.3% of respondents answer that things are moving in the wrong direction. Believe that things are moving in the right direction - 10%. The remaining 15.7% of respondents were undecided or refused to answer the question.  

According to a KIIS survey, two-thirds (67%) of respondents experienced some sort of stressful situation during 2020. This is significantly more than in the period 2017-2019, when 50-53% of respondents experienced stress. Compared to all previous years of measurements (2013-2019), in 2020 there is a relatively highest proportion of those who survived a serious illness or death of relatives (16% of respondents), as well as those who lost their jobs (13%). Compared to 2019, in 2020 it became more of those who lost faith in people, faced meanness (there were 6% in 2019, became 10% in 2020), and those who found themselves without means of subsistence (there were 3%, became 6%). At the same time, both in 2019 and in 2020, compared to 2013-2018, a significantly smaller share of those who felt helpless or lost faith in their own strength.